At YOU-Zone Mentoring Services, we respect and value the privacy of our users and visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you access and use our website. By using our website, you consent to the practices described in this Privacy Policy.
Information We Collect
- Personal Information: When you register for our mentoring services or contact us through our website, we may collect certain personal information, including but not limited to your name, email address, phone number, and any additional information you choose to provide.
- Website Usage Information: As you navigate and interact with our website, we may automatically collect certain non-personal information about your device, browsing actions, and patterns. This information may include IP addresses, browser type, operating system, referring URLs, pages viewed, and other similar data.
Cookies
We may use cookies and similar technologies on our website to enhance user experience and improve our services. These cookies collect non-personal information and help us analyze and understand website traffic and usage patterns. You have the option to refuse the use of cookies by modifying your browser settings.
How We Use the Information
- Provide Mentoring Services: We use the personal information provided by you to deliver the mentoring services you have requested, including contacting you, scheduling appointments, and providing relevant information and resources.
- Improve Website Experience: The non-personal information collected helps us analyze user behavior and preferences, identify trends, and improve our website’s design, content, and functionality.
- Communication: We may use your email address or phone number to respond to inquiries, provide information about our services, or send periodic newsletters or updates. You can opt-out of receiving such communications at any time.
Information Disclosure
We do not sell, trade, or disclose personal information to third parties, except as described in this Privacy Policy. We may share personal information with our trusted service providers, including but not limited to IT and administrative support services, to assist with the operation and maintenance of our website and services. These service providers are bound by confidentiality agreements and must treat your information with the utmost care and security.
Data Security
We implement industry-standard security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, please note that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect or store personal information from anyone under 18 years of age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will remove such information from our records.
Changes to this Privacy Policy
We reserve the right to amend or update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be modified accordingly. It is your responsibility to review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at markdavidson@you-zone.co.uk. or click here.
By using our website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.